Privacy Policy

How we collect, use, and protect your personal information.

INTRODUCTION

At BMS Automotives, we prioritize the protection of our customers’ personal information. This Privacy Policy outlines how we collect, store, use, and safeguard your data when you interact with our website, stores, and services.

By engaging with BMS Automotives, you acknowledge and agree to the practices outlined in this policy.

Information We Collect

We collect the following types of customer data:

A. Personal Information

Name
Contact details (email, phone number, mailing address)
Payment details (processed securely; we do not store sensitive financial information)

B. Transaction Data

Order details (products purchased, payment method, delivery information)
Warranty claims and returns
Customer service interactions

How We Collect Your Personal Information

BMS Automotives collects personal data through various secure and transparent methods, including:

A. Direct Interactions

When you place an order through our website, physical store, or authorized dealers.
When you register an account, subscribe to newsletters, or participate in promotions.
When you contact customer support via phone, email, or live chat.

B. Automated Technologies

We collect device and browsing data through cookies, analytics tools, and tracking technologies when you visit our website.
All personal data collection is conducted lawfully and responsibly, ensuring customer privacy and security.

How We Use Your Information

Your data is used for the following purposes:

Order Fulfillment: To process payments, deliver purchases, and manage returns or warranty claims.
Customer Service: To respond to inquiries, resolve disputes, and improve customer experiences.
Marketing & Promotions: To send relevant offers, updates, and news based on customer preferences.
Security & Fraud Prevention: To verify identities, prevent fraudulent transactions, and secure our website.
Website Enhancement: To analyze site traffic, personalize content, and improve navigation.

We do not sell or share customer data with third parties for marketing purposes without consent.

Data Sharing & Third-Party Services

We may share necessary data with trusted third-party providers, including:

Payment processors (to securely process transactions)
Shipping carriers (to fulfill orders)
Legal and regulatory authorities (when required by law)

All third parties are required to protect customer data and maintain confidentiality.

Data Security

At BMS Automotive, we prioritize the security and confidentiality of your personal data. We have implemented robust measures to protect your information from unauthorized access, loss, misuse, alteration, or disclosure. Access is strictly limited to authorized personnel, including employees, agents, and contractors, who handle your data exclusively according to our directives and in compliance with confidentiality agreements.
Additionally, we have established proactive protocols to address potential data breaches. If legally required, we will promptly notify you and the relevant regulatory authorities, ensuring transparency and swift resolution. Your trust is our priority, and we are committed to safeguarding your data with the highest industry standards.

Data Retention

At BMS Automotive, we handle your personal data responsibly, retaining it only as long as necessary to meet legal, accounting, and reporting requirements. You may request deletion of your data—see CUSTOMER RIGHTS below for details. Additionally, we may de-identify your personal data, ensuring it can no longer be linked to you. This de-identified information may be used indefinitely for research or statistical purposes without further notice. Our priority is protecting your privacy while maintaining compliance with industry standards.

Customer Rights & Control Over Data

Customers have the right to:

Access & Modify Personal Data: Update contact details or preferences.
Request Data Deletion: In certain cases, customers can request removal of personal information from our systems.

Policy Updates & Changes

BMS Automotives reserves the right to modify this Privacy Policy at any time. Changes will be communicated via our website or direct customer notifications.
Customers are encouraged to review this policy periodically to stay informed about updates.

Requests And Concerns

BMS Automotives reserves the right to modify this Privacy Policy at any time. Changes will be communicated via our website or direct customer notifications.
Customers are encouraged to review this policy periodically to stay informed about updates.

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